This Privacy Statement sets out the data protection practices carried out through the use of the Internet and any other electronic communications networks by Sonko and its associated companies (all together “Sonko”, “We” or “Us”) when interacting with customers, vendors, business partners and others. Sonko recognizes the importance of maintaining the privacy of personal information collected through these means.
1.1. We collect personal information that you voluntarily provide by filling out and submitting online questionnaires concerning feedback on the website, requesting information on products or services, or seeking employment.
1.2. Where we collect personal information directly from you, we will inform you about the purposes of the collection, the types of non-Agent third parties to which we will disclose this data and, as appropriate and required, the choices and the means we offer you for limiting the use and disclosure of your personal information. Notice will be provided in clear and conspicuous language when you are first asked to provide personal information to Sonko, or as soon as practicable thereafter, and in any event before Sonko uses the data for a purpose other than that for which it was originally collected. By Agent we mean any third party that uses personal information provided by Sonko to perform tasks on behalf of or at the instruction of Sonko.
Use of personal information
We process personal information collected via the Sonko websites for the purposes of:
Dealing with your enquiries and requests
Providing you with information about products and services.
Information We Gather Automatically and How We Use It
3.1 We collect information automatically about your visits to the Sonko websites. In particular, when you visit the Sonko websites, your browser automatically sends us certain Internet-related information. We collect this information to better understand how visitors use the Sonko sites, to identify problems with our servers, prepare aggregate demographic information and other information regarding the use of the Sonko sites, and to improve the functions of the Sonko sites.
Data We Share
4.1 We will only disclose personal information to other companies within our group of companies, government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf. In these circumstances we will share your personal information for purposes such as our legitimate business purposes and to comply with legal obligations.
4.2 We do not sell or share any personal information with non-Agent third parties.
4.3 We will obtain assurances from our Agents that they will safeguard personal information consistently with this Privacy Statement. Where we have knowledge that an Agent is using or disclosing personal information in a manner contrary to this Privacy Statement, we will take reasonable steps to prevent or stop the use or disclosure. Sonko holds it Agents accountable for maintaining the trust our customers place in the company through the use of documents such as Non-Disclosure Agreements.
Links to Other Web sites
5.1 This Privacy Statement applies only to data collected by Sonko through a Sonko website.
5.2 Sonko websites contain links to other sites that are not owned or administered by Sonko. Please be aware that we do not control such links and, consequently, Sonko is not responsible for the privacy practices of such other third party sites. We encourage you to read the privacy statements of every Web site you visit since their privacy practices may differ from those of Sonko.
6.1 We maintain reasonable safeguards to protect against unauthorized disclosure, misuse, alteration, or destruction of the personal information you provide to us through the Sonko websites. We protect data in many ways. Physical security is designed to prevent unauthorized access to database equipment and hard copies containing our confidential information, including your personal information. This protection may include in some locations entry-controls of the company, usage of lockable drawers and cupboards to protect personal information, destruction of the papers and digital storage devices including personal and/or sensitive information when they are no longer required. Electronic security measures continuously monitor access to our servers and provide protection from hacking or other unauthorized access from remote locations. This protection includes the use of firewalls, restricted access and encryption technology. Sonko limits access to personal information to those persons in Sonko organization, or as Agents of Sonko, that have a specific business purpose for maintaining and processing such personal information. Individuals who have been granted access to personal information are aware of their responsibilities to protect the security, confidentiality and integrity of that personal information and have been provided training and instruction on how to do so.
6.2 Please note, however, that perfect security does not exist on the Internet. Therefore, while we endeavor to protect your personal information, when data is transferred over the Internet it may potentially be accessed and used by unauthorized parties.
Sonko will not keep personal information data longer than it’s necessary for the purpose or purposes for which it was they were collected.
Updates to this Privacy Notice
9 . Access rights and disputes
9.1 You have the option to request that we do not use, correct or remove personal information previously provided to us. For these purposes you should forward such inquiries to “email@example.com”. The inquiries should include your name, address, and other relevant contact information (phone number, email address). Sonko will use all reasonable efforts to honor such requests as quickly as possible.
9.2 You can also forward your inquiries or any other questions or concerns by post to the Sonko office address given below. We will investigate and attempt to resolve any questions, complaints or disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Statement.